Welcome New Students!

We hope that despite the on-going issues with the pandemic, you will have a happy and productive time here and remember we are here to help make this happen for you! Listed below is some hopefully useful information, about accessing the services you may need and staying healthy at university.

Getting Registered

We strongly recommend that you get yourself registered with a doctor, as soon as possible and definitely before you become unwell. However, unfortunately you cannot register with the NHS, until you arrive in the UK.

Those who live within our NHS catchment area (please see our website for details) may register with us and access our full range of services. Those who live outside our catchment area can register as an “Out of Area” patient, if it is clinically appropriate and practical to do so, in your individual case. We are not able to offer home visiting or out of hours care to our Out of Area patients, but you will have access to all of our other services. If you choose not to register at the Health Centre, you will not be eligible to use any of our services.

If you wish to register with the Health Centre you should complete an on-line registration form available at:



Currently, because of the on-going Covid-19 pandemic, all initial consultations with a doctor are on the telephone. If the doctor feels you need to be seen face to face, they will arrange a suitable time for you to come in. Appointments with our nurses and healthcare assistants are face to face and can be booked by telephoning reception. We are also offering an E-consult service, which is available via our website or the NHS App. The NHS App is a simple and secure way to access a range of NHS Services on your smart phone or tablet – https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/  

If you have any serious health problem, you may be asked to make an appointment with a doctor or nurse, to facilitate your on-going care. It would be helpful, if you could email as much information as possible about your medical conditions, to the Health Centre prior to this appointment. This information must be in English.

If you are on prescribed medication from your previous doctor and wish to get a repeat prescription, you will need to discuss this with one of the doctors and should make an appointment, before you run out.

Staying Safe during the On-going Covid-19 Pandemic

Please make sure you are familiar with and follow the Government Guidance, which is regularly updated on: https://www.gov.uk/coronavirus

Please also ensure that when you visit the Health Centre, you follow our etiquette for attending, which is detailed on our website. You are required to wear a mask, unless medically exempted from doing so and will need to have your temperature checked on arrival, by the reception team.


  1. Covid-19 vaccination – we strongly recommend that you have two vaccinations prior to arrival at university. If you have not been vaccinated, you can arrange an appointment, as soon as you have an NHS number. Please see the following link for more information. https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/

Unfortunately, it is not possible to upload Covid-19 vaccinations, given abroad onto the NHS App.

  1. Meningitis ACWY – If you are under 25 years of age and are attending university for the first time, you should be vaccinated against Meningitis ACWY, prior to your arrival at university. Although rare, meningitis is a potentially life-threatening infection. It occurs more commonly amongst first year university students. One vaccination should protect you for life, against the ACWY strains of the bacteria.
  1. MMR – It is also recommended that, whatever your age, you have two MMR (measles, mumps and rubella) vaccines, before you arrive. These should be spaced at an interval of at least three months, to give lifetime cover. Measles is serious infection, affecting children and adults which can be associated with various severe complications. Mumps can affect fertility in men and rubella, in unvaccinated pregnant women, may cause miscarriage or significant health problems to the unborn baby. There has been an increase in cases of mumps and measles in the UK, in recent years, so it is important to protect yourself.
  1. Flu – Flu vaccines will also be available, free of charge, to those with certain health conditions, such as diabetes and asthma, requiring preventative inhalers. It is especially important for those at risk to get vaccinated during this pandemic period and if you can, get this done before you arrive. We are not able to offer flu vaccines to those without a specified health condition.

If you have not had the vaccinations listed in points 2 and 3 prior to arrival, please book an appointment at the Health Centre to do so as soon as possible after you arrive, as the risk of infection (especially of meningitis) is greatest in the first few weeks of term. If you are uncertain about your MMR and ACWY vaccination status, it is safer to give the vaccines again, than potentially be unprotected. The Health Centre will be holding various vaccination clinics around the start of term and details are available on our website. The vaccines are free of charge, but you MUST book an appointment to have them.

Vitamin D supplements

Vitamin D deficiency is very common in the UK – as we don’t have enough sunshine. In order to prevent this (especially, if you are spending long hours in a practice room, the library or on-line), we recommend you take an over the counter supplement. Please see the following link for details. https://www.nhs.uk/conditions/vitamins-and-minerals/vitamin-d/

More information on the Health Centre is available on our website. If you are unable to find the information you are looking for, then please send us an email [email protected] or call us on 020 7584 6301