The Accessible Information Standard aims to ensure that disabled people have access to information they can understand and the communication support the may need. We are committed to ensuring that all patients can access information in their preferred format e.g. braille, easy read, large print, BSL, email or SMS text. Please contact the Practice to discuss your needs or for any patient for whom you are a parent/carer.
This information may be shared with other NHS providers.
Language interpreters are available during consultations via a telephone service. Please inform reception who will organise this service for you.
An advocate is a person who supports someone who may otherwise find it difficult to communicate or to express their point of view. Please contact reception if you have an advocate or are an advocate for another patient.
All public areas can be accessed by the disabled. Access is also available for patients with prams, pushchairs and buggies. Registered assistance dogs are welcome at the Health Centre.
Guide Dogs are welcome at the Health Centre. If you would like a guided tour of the reception areas then please speak to our reception team.